Returns: We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we accept returns within 14 days from the date of purchase. To be eligible for a return, the item must be unused, in the same condition as you received it, and in its original packaging.
Refunds: Once we receive your returned item, we will inspect it and notify you that we have received your returned item. We will immediately initiate a refund to your original method of payment. Please note that it may take 10 days for the refund to be processed and appear in your account, depending on your bank or credit card company.
Exchanges: If you wish to exchange your item for a different size, color, or style, please contact our customer support team at 0111918979. They will guide you through the exchange process and provide you with the necessary instructions.
Return Shipping: Customers are responsible for the return shipping costs, unless the return is due to a defective or incorrect item received. We recommend using a trackable shipping service to ensure that the item reaches us safely. We are not responsible for any lost or damaged packages during the return process.
Damaged or Defective Items: If you receive a damaged or defective item, please contact our customer support team immediately with photos and a detailed description of the issue. We will gladly replace the item or provide a refund, including any shipping costs incurred.
Final Sale Items: Items marked as “Final Sale” are not eligible for return or refund.
