Cancellation Timeframe: You may cancel your order at any time before it has been shipped. Once an order has been shipped, it is no longer eligible for cancellation.
Cancellation Process: To cancel an order, please contact our customer support team at 01119181979 or online chat as soon as possible. We will do our best to process the cancellation request before the order is shipped.
Refunds: If your order is eligible for cancellation, we will provide a full refund of the order amount to the original method of payment. Please allow [14 to 30 days] for the refund to be processed.
Exceptions: Certain items may be non-cancellable, such as custom-made or personalized products, or items that are part of a sale or promotion. In these cases, we will notify you of the cancellation policy at the time of purchase.
Shipping Delays: If there is a delay in the delivery of your order, please contact our customer support team, and we will do our best to resolve the issue or provide a refund if necessary.
